IT Administrator

Job Title: IT Administrator

Company: Vulcan Global Manufacturing Solutions Inc

Job Type: Full-time

Salary: Competitive

Summary

The IT Administrator position at Vulcan Global Manufacturing Solutions Inc is responsible for supporting and managing the IT function, including helpdesk, system administration, hardware and software support, with a focus on protecting against external threats.

Essential Duties and Responsibilities

• Lead IT projects while managing timelines and budgets.
• Identify and procure hardware and software to meet user requirements.
• Install hardware and peripheral components on users' premises.
• Load and configure software packages.
• Assist in customization and adaptation of existing programs.
• Provide helpdesk services and manage through SLAs and metrics.
• Coordinate activities with vendors, licensing, support, and system implementations.
• Administer all IT systems and manage backups, incident responses, and disaster recovery.
• Support ERP solution needs and integration with existing systems.
• Perform other duties as assigned.

Education and/or Experience

• Associate degree in computer-related field with 2 years of relevant experience; Bachelor's degree preferred in computer science or related discipline.
• 3-5 years of experience working in a manufacturing environment preferred.

Skills

• Special technical knowledge in software and network support.
• Experience with installation, configuration, and troubleshooting of software, hardware, and networking.
• Proficiency in Microsoft Office Suite, Windows administration, and PC equipment.
• Strong communication skills and ability to interact with all organizational levels.
• Basic understanding of IT security best practices.
• Experience managing virtual machines in the cloud and implementing ERP systems preferred.

Competencies

• Technical Capacity
• Thoroughness
• Time Management
• Communication Proficiency