Intuit Customer Service Specialist (Inbound Calls Only)

Job Description

We are looking for a dedicated Intuit Customer Service Specialist (Inbound Calls Only) to join our team at Foundever. As a key member, you will play a crucial role in handling inbound service calls, driving customer satisfaction through various communication channels, and providing efficient solutions to customer inquiries and concerns. This position offers growth opportunities, paid training, and a supportive working environment that values your professional development.

Responsibilities

• Handle inbound service calls and assist customers professionally.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools efficiently to provide accurate information.
• Prioritize ongoing training and skill development to enhance customer service delivery.

Qualifications

• Must be willing to work on-site at our location in Wise, VA.
• Strong communication skills and ability to multitask effectively.
• Positive attitude, problem-solving skills, and eagerness to excel in customer service.
• Ability to work independently and collaborate with a team.
• Minimum 18 years of age with a high school diploma or GED equivalent.

Benefits

Joining our team offers you a fantastic opportunity to be the first point of contact for our clients, providing high-quality customer service and resolving issues promptly. You will enjoy working on-site in our award-winning culture and benefit from paid training and comprehensive benefits that prioritize your overall well-being.