- Foundever
- Norton, VA
- 02-23-2024
Job Description
Join the team at Foundever as an Intuit Customer Service Specialist. In this role, you will be responsible for handling inbound service calls, driving customer satisfaction through various communication channels, navigating systems and tools efficiently, and continuously improving your skills through training.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills with the ability to multitask and assist customers effectively.
- Problem-solving skills with a positive attitude.
- Desire to grow your career with a reputable company.
- Ability to work both independently and as part of a team.
- Must reside within a 50-mile radius of 10431 Pinnacle Dr, Wise, VA 24293.
- Must be 18+ years old with a high school diploma or equivalent.
- Pass a background check.
Benefits
As part of the Foundever team, you will be the first point of contact for clients, providing professional customer service. You will have the opportunity to take initiative and follow established procedures to resolve customer issues efficiently. Enjoy working in a supportive environment with paid training and benefits that prioritize your well-being.
About Foundever
Foundever is a global leader in the customer experience industry, serving leading brands worldwide. Our focus on innovation, digital solutions, and employee expertise ensures exceptional customer interactions. Join us in creating connections and meaningful conversations every day.