Intuit Customer Experience Representative (Wise, VA)

Job Description

We are seeking a dedicated Intuit Customer Experience Representative to join our team at Foundever in Wise, VA. As a key member of our customer experience solutions, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate systems efficiently to provide exceptional service. This role offers opportunities for growth, continuous training, and the chance to be the first point of contact for our valued clients.

Responsibilities

• Handle inbound service calls from clients.
• Drive customer satisfaction through voice, chat, and email interactions.
• Navigate through multiple systems and tools effectively.
• Commit to ongoing training and skill development.

Qualifications

• Ability to efficiently communicate and assist customers across different platforms.
• Strong problem-solving skills and a positive attitude.
• Desire to advance within a reputable company.
• Capability to work individually and collaboratively within a team.
• Must reside within 50 miles of Wise, VA and be at least 18 years old with a high school diploma or equivalent.

Benefits

Foundever offers a supportive work environment focused on employee satisfaction and growth. You will have the opportunity to enhance your customer service skills, receive paid training, and enjoy a rewarding career with a global leader in the CX industry.