- Foundever
- East Stone Gap, VA
- 02-23-2024
Job Description
Foundever is seeking Intuit Customer Experience Representatives to join our team. As a key player in delivering exceptional customer service, you will handle inbound calls exclusively, providing support and resolving customer inquiries through various communication channels.
Responsibilities
- Manage and address inbound service calls promptly.
- Enhance customer satisfaction via voice, chat, and email interactions.
- Utilize multiple systems and tools efficiently.
- Participate in continuous training and skill development programs.
Qualifications
- Strong communication skills with the ability to multitask while assisting customers.
- Solution-oriented with a positive attitude.
- Driven to advance your career with a reputable company.
- Enjoy working both independently and collaboratively.
- Must be 18+ years old with a high school diploma or GED equivalent.
- Living within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293 is required for this on-site position.
Benefits
This role offers a fantastic opportunity to be the primary point of contact for clients, providing top-notch customer service and resolution. Join an award-winning culture that prioritizes employee well-being, with paid training and comprehensive benefits to support your growth and success.