Intuit Customer Experience Representative (Inbound Calls Only)

  • Foundever
  • East Stone Gap, VA
  • time-alarm-solid 02-23-2024

Job Description

Foundever is seeking Intuit Customer Experience Representatives to join our team. As a key player in delivering exceptional customer service, you will handle inbound calls exclusively, providing support and resolving customer inquiries through various communication channels.

Responsibilities

  • Manage and address inbound service calls promptly.
  • Enhance customer satisfaction via voice, chat, and email interactions.
  • Utilize multiple systems and tools efficiently.
  • Participate in continuous training and skill development programs.

Qualifications

  • Strong communication skills with the ability to multitask while assisting customers.
  • Solution-oriented with a positive attitude.
  • Driven to advance your career with a reputable company.
  • Enjoy working both independently and collaboratively.
  • Must be 18+ years old with a high school diploma or GED equivalent.
  • Living within 50 miles of 10431 Pinnacle Dr, Wise, VA 24293 is required for this on-site position.

Benefits

This role offers a fantastic opportunity to be the primary point of contact for clients, providing top-notch customer service and resolution. Join an award-winning culture that prioritizes employee well-being, with paid training and comprehensive benefits to support your growth and success.