Division Manager

Job Description

We are hiring a Division Manager to lead our Litigation Support department at Reciprocity Industries. As the Division Manager, you will be responsible for overseeing the day-to-day operations of Litigation Support and supervising the staff to ensure high-quality service delivery to clients.

Responsibilities:

• Manage and supervise Litigation Support staff.
• Ensure quality service delivery and meet performance metrics.
• Develop and implement policies and procedures for best practices.
• Analyze data and metrics to identify trends and areas for improvement.
• Train and coach staff to improve performance and meet goals.
• Comply with laws and regulations related to privacy and data protection.
• Maintain accurate records and reports.
• Communicate with other departments for alignment with business objectives.
• Promote teamwork and collaboration among staff.

Requirements:

• 18 years of age or older.
• Excellent communication, supervisory, and leadership skills.
• Extensive industry knowledge and best practices.
• Strong organizational, analytical, and problem-solving skills.
• Experience in a related field and leadership roles preferred.