- Foundever
- Happy, KY
- 03-04-2024
Job Description
Foundever is currently seeking a Customer Services Representative to join our team. As part of our leading CX solutions delivery, this role involves handling inbound service calls, driving customer satisfaction through voice, chat, and/or email communications, and navigating through multiple systems and tools. We provide paid training, growth opportunities, and an award-winning culture with a commitment to improving the employee experience.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Must live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
- Strong communication skills and multitasking ability.
- Positive attitude and problem-solving skills.
- Desire for career advancement.
- Ability to work both independently and as part of a team.
- High school diploma or equivalent and background check required.
Benefits
You will enjoy working on site and being the first point of contact for clients, delivering professional and high-quality customer service. Our paid training and benefits aim to enhance your financial, physical, and mental well-being, providing you with a sense of purpose in your role.
About Foundever™
Foundever is a global leader in the CX industry, supporting millions of customer conversations daily in multiple languages across countries. Our emphasis on innovative technology, including AI and digital solutions, combined with the compassion and expertise of our team, enables us to create meaningful connections and valuable conversations.
Apply now and join Foundever in creating connection and value conversations!