Customer Services Associate (No Outbound Calls)

Job Description

Join Foundever as a Customer Services Associate (No Outbound Calls), where you will play a crucial role in providing exceptional customer service through inbound calls. As the first point of contact for clients, you will handle inquiries and provide professional solutions, helping drive customer satisfaction and fostering positive relationships.

Responsibilities

• Handle inbound service calls efficiently and professionally.
• Drive customer satisfaction through effective voice, chat, and email communications.
• Utilize multiple systems and tools to assist customers effectively.
• Engage in ongoing training and skill development to enhance performance.

Qualifications

• Strong communication skills and ability to multitask effectively.
• Problem-solving mindset with a proactive and positive approach.
• Desire for career advancement within a stable and reputable company.
• Ability to work independently as well as part of a team.
• Must be 18 years or older and hold a high school diploma or GED equivalent.
• Live within a 50-mile radius of 10431 Pinnacle Dr, Wise, VA 24293.

Benefits

• Opportunity to be part of an award-winning and customer-focused culture.
• Enjoy on-site work environment and engage in compassionate customer service.
• Access to paid training and benefits prioritizing well-being and growth.