Customer Support Associate (No Cold Calling)

Job Description

Join Foundever™ as a Customer Support Associate, offering CX solutions to global industry clients through inbound service calls. Be part of a team dedicated to delivering professional customer service, all without cold calling. Take advantage of growth opportunities, paid training, and a positive work environment.

Responsibilities

• Handle inbound service calls with professionalism.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems to assist customers efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272 for on-site position.
• Strong communication skills and problem-solving abilities.
• Desire to advance career within a reliable company.
• Ability to work independently and in a team setting.
• Must be at least 18 years old with a high school diploma or GED equivalent.
• Passing a background check is required.

Benefits

Enjoy being the first point of contact for clients, delivering high-quality customer service in a supportive environment. Receive paid training, competitive benefits, and the opportunity to grow within the company throughout your career.