Customer Services Specialist (No Outbound Calls) Morristown, TN

Job Description

Join Foundever as a Customer Services Specialist in Morristown, TN. We are a global leader in delivering exceptional CX solutions to industry clients. This role focuses on inbound calls, providing customer service, technical support, and warranty assistance. As part of our team, you will have access to paid training and various growth opportunities.

Responsibilities

• Handle inbound service calls with professionalism.
• Communicate with customers through voice, chat, and email channels.
• Navigate multiple systems efficiently to address customer needs.
• Engage in ongoing training and skill development.

Qualifications

• Strong communication skills and ability to multitask.
• Proven problem-solving abilities and a positive attitude.
• Desire to advance within a stable company.
• Enjoy working both independently and in a team environment.

Benefits

• On-site position in Morristown, TN.
• Thriving culture with opportunities for growth.
• Paid training and benefits for a balanced life.
• Be part of a global team delivering top-notch customer experiences.