- Foundever
- Wise, VA
- 02-23-2024
Job Description
Foundever is seeking a Customer Services Specialist for their Wise, VA location. As a vital part of the team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service to clients. This role offers growth and development opportunities in a dynamic and supportive environment.
Responsibilities
- Handle inbound service calls and assist customers professionally.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and ability to multitask effectively.
- Problem-solving capabilities with a positive attitude.
- Desire to advance your career with a reputable company.
- Ability to work independently and collaboratively with a team.
- Must be 18+ years old and have a high school diploma or equivalent.
- Living within 50 miles of Wise, VA, is required for this on-site position.
- Successful completion of a background check.
Benefits
- Competitive salary and benefits package.
- Opportunity for career growth within the company.
- Paid training to enhance skills and advance your career.
- Supportive work environment focused on employee well-being.