Customer Services Representative (Chavies, KY)

Job Description

We are excited to announce a challenging opportunity for a Customer Services Representative in Chavies, KY at Foundever. As part of our dedicated team, you will handle inbound service calls, drive customer satisfaction through various platforms, and engage in ongoing training and skill development. Join us in delivering top-notch CX solutions to industry clients while enjoying a rewarding career with growth opportunities.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools.
• Engage in ongoing training and skill development.

Qualifications

• Strong communication skills and the ability to navigate between screens.
• Problem solver with a can-do attitude.
• Willingness to advance career with a reliable company.
• Ability to work both independently and within a team.
• Minimum age requirement is 18 years old.
• High school diploma or equivalent.
• Must live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.

Benefits

Be the first point of contact for clients and provide professional customer service with the opportunity to empower solutions. Enjoy an award-winning culture with paid training and benefits that prioritize your well-being and career growth. Join a global leader in the CX industry and be part of a team that values innovative thinking, digital solutions, and employee empathy.