Customer Experience Representative (No Outbound Calls) Wise, VA

Job Description

Join Foundever as a Customer Experience Representative in Wise, VA. Handle inbound service calls, drive customer satisfaction through voice, chat, and email communications. No cold calling involved. Must live within 50 miles of Wise, VA. Be part of a culture focused on delivering professional customer service and enjoy award-winning training and benefits.

Responsibilities

• Handle inbound service calls and drive customer satisfaction.
• Navigate through multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Strong communication skills and problem-solving abilities.
• Ability to work independently and in a team environment.
• Must be 18+ years old with a high school diploma or equivalent.

Benefits

• On-site position in Wise, VA.
• Award-winning culture with paid training and benefits.
• Opportunities for growth and development.