Customer Experience Representative (Inbound Calls Only)

Job Description

We are excited to announce a fantastic opportunity for a Customer Experience Representative (Inbound Calls Only) at Foundever. As a key member of our team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional and high-quality customer service to clients. If you are eager to advance your career with a reliable company, possess strong communication skills, and enjoy working independently and as part of a team, this role is perfect for you.

Responsibilities

• Handle inbound service calls and communications through voice, chat, and email.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development opportunities.

Qualifications

• Strong communication and problem-solving skills.
• Ability to work within established procedures and systems to provide customer resolutions.
• High school diploma or GED equivalent.
• 18+ years of age and able to pass a background check.

Benefits

• Join an award-winning culture with a commitment to improving the employee experience.
• Receive paid training and benefits to prioritize your financial, physical, and mental well-being.
• Be part of a global leader in the customer experience industry.