- Silver Diner Development, LLC
- White Marsh, MD
- 03-06-2024
Job Description
POSITION OVERVIEW: The Server is the key Associate in delivering the Silver Diner brand to our guests. You are responsible for providing Silver Diner hospitality, generating sales, delivering food & beverage orders, and handling POS functions.
RESPONSIBILITIES:
- Ensure:
- Each guest receives outstanding service, greets guests promptly, takes accurate orders, suggestsively sells, rings orders accurately, handles payments promptly, pre-busses tables, maintains station cleanliness, works well in a team.
BRAND DELIVERY:
- Be punctual, maintain a positive attitude, adhere to uniform standards, know SMG scoring standards, deliver the Silver Diner Brand experience.
COST BALANCING:
- Account for sales, handle cash properly, portion self-service items accurately.
Other Duties & Tasks:
- Perform additional duties as assigned.
PERFORMANCE MEASURES:
- Ensure positive sales growth, guest satisfaction, and build guest relationships.
REQUIRED EDUCATION & LICENSING/CERTIFICATION:
Silver Diner values on-the-job learning and formal education.
REQUIRED EXPERIENCE:
1-2 years experience as a Server or Bartender preferred.
DESIRED CHARACTERISTICS:
- Exceptional aptitude for Guest Service, excellent communication, friendly, outgoing, organized, sense of urgency, able to multitask, quick thinker, reliable.
PHYSICAL REQUIREMENTS:
Includes physically demanding tasks, standing for long hours, lifting, reaching, bending, and exposure to various elements. Must meet legal requirements for serving alcohol.
Benefits:
- Medical, dental, vision insurance, 401K, Employee Assistance Program, Meal Discounts, Gym discounts, career growth opportunities.