- Foundever
- Oneida, KY
- 03-07-2024
Job Description
Join Foundever as an Intuit Customer Experience Specialist focusing solely on inbound calls. Be part of a global industry leader delivering exceptional customer service, technical support, and warranty services. Enjoy on-site work and paid training opportunities for career advancement.
Responsibilities
- Handle inbound service calls with professionalism.
- Drive customer satisfaction through voice, chat, and/or email interactions.
- Navigate efficiently through various systems and tools.
- Engage in continuous training and skill development.
Qualifications
- On-site position requiring residence within 50 miles of CHAVIES, KY.
- Excellent communication and multitasking abilities.
- Proactive problem-solving skills and a positive attitude.
- Desire for career growth within a reputable organization.
- Ability to work both independently and collaboratively.
- Minimum age of 18 and high school diploma (or equivalent) required.
- Successful completion of a background check.
A fantastic opportunity
As the initial point of contact for clients, deliver exceptional customer service, resolve inquiries, and follow established procedures while exhibiting initiative. Be part of a culture that values employee well-being, offers paid training, and prioritizes career development.
You’ll Enjoy
- An award-winning culture with a 35+ year legacy in the industry.
- Work on-site, utilizing your compassion skills to assist customers effectively.
- Benefit from paid training and comprehensive benefits focusing on your well-being.
About Foundever
Foundever is a global CX leader with a vast workforce ensuring seamless interactions for leading brands worldwide. We combine innovation, digital solutions, and employee empathy to create valuable connections. Join us in supporting millions of customer conversations daily in diverse languages across the globe.
EEO Statement
Foundever fosters a diverse and inclusive workplace, emphasizing equal opportunities and fair treatment without discrimination, ensuring a supportive environment for all.