- Foundever
- Norton, VA
- 02-20-2024
Job Description
Join Foundeverâ„¢ as an Intuit Customer Support Representative and be part of our global team delivering industry-leading customer experience solutions. As the first point of contact, you'll provide professional customer service through voice, chat, and email, handling inbound service calls and resolving customer queries effectively.
Responsibilities
- Handle inbound service calls and customer inquiries.
- Drive customer satisfaction through various communication channels.
- Navigate multiple systems and tools effectively.
- Participate in ongoing training and skill development programs.
Qualifications
- Strong communication skills and ability to multitask.
- Proactive problem-solving attitude.
- Desire for career advancement and growth.
- Ability to work both independently and collaboratively.
- Minimum age requirement: 18 years old.
- High school diploma or GED equivalent.
- Residence within 50 miles of Wise, VA 24293 required.
Benefits
- Professional and high-quality customer service experience.
- Award-winning culture and industry-leading experience.
- Career development opportunities with internal promotions.
- Paid training and benefits to prioritize well-being.