- Foundever
- Rutledge, TN
- 02-23-2024
Job Description
Foundever is currently seeking Customer Service Representatives to join our team. As a Customer Service Representative, you will play a crucial role in providing exceptional customer service through inbound service calls. This position offers a fantastic opportunity to be the first point of contact for clients, ensuring professional and high-quality interactions. If you are a problem-solver with strong communication skills and a passion for delivering top-notch customer experiences, we want to hear from you!
Responsibilities
- Handle inbound service calls to address customer inquiries and concerns.
- Drive customer satisfaction through effective communication via voice, chat, and email channels.
- Navigate through multiple systems and tools to provide accurate and timely solutions.
- Participate in ongoing training and skill development to enhance customer service delivery.
Qualifications
- Strong communication skills and the ability to assist customers while navigating screens.
- Proactive problem-solving skills with a positive attitude.
- Desire to grow and advance within a reputable company.
- Ability to work independently and collaboratively as part of a team.
- Must be 18+ years old with a high school diploma or equivalent (GED).
- Living within 50 miles of Morristown, TN is mandatory for this on-site position.
Join Foundever
Foundever is a global leader in the customer experience industry, with a commitment to delivering exceptional service to leading brands worldwide. By joining our team, you will have the opportunity to make a difference in millions of customer interactions daily and enjoy a supportive and rewarding work environment. Take the first step towards a fulfilling career with Foundever today!
Apply Now
If you are ready to embark on a career dedicated to creating connections and value conversations, apply now to become a Customer Service Representative at Foundever. Join us in our mission to provide outstanding customer experiences and embrace a culture of innovation and empathy. We look forward to welcoming you to our dynamic team!