- Foundever
- Jefferson City, TN
- 02-20-2024
Job Description
Foundever is seeking a dedicated Intuit Client Service Representative to join our team. As a key member of our customer service division, you will handle inbound calls exclusively, providing exceptional support to our clients. This role focuses on driving customer satisfaction through various communication channels, including voice, chat, and email. To excel in this position, you'll need strong problem-solving skills, excellent communication abilities, and a proactive attitude towards resolving issues.
Responsibilities
- Handle inbound service calls with professionalism and efficiency.
- Deliver high-quality customer service through voice, chat, and email interactions.
- Utilize multiple systems and tools to assist clients effectively.
- Participate in ongoing training sessions to enhance skills and knowledge.
Qualifications
- Must reside within 50 miles of Morristown, TN.
- Demonstrated strong communication skills and multitasking abilities.
- Problem-solving mindset and a proactive approach to customer service.
- Desire for career advancement and a commitment to professional growth.
- Ability to work independently and collaboratively in a team setting.
- Minimum age requirement of 18 years with a high school diploma or equivalent.
- Successful completion of a background check.
What We Offer
Joining Foundever means becoming part of an award-winning culture with over 35 years of industry experience. As an Intuit Client Service Representative, you'll enjoy the opportunity to deliver professional customer service, work on-site, receive paid training, and access our comprehensive benefits package. Your role is vital in ensuring exceptional customer experiences, and you'll contribute to the success of global brands through your dedication and commitment.