- Foundever
- Morristown, TN
- 02-23-2024
Job Description
Join Foundever as a Customer Service Representative and become a vital part of our global CX team. As a key player in delivering the best customer experiences, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate tools to provide exceptional service. This role offers growth opportunities in a supportive environment with paid training and development initiatives.
Responsibilities
- Handle inbound service calls efficiently.
- Drive customer satisfaction through voice, chat, and email communications.
- Utilize multiple systems and tools effectively.
- Participate in ongoing training and skill development programs.
Qualifications
- Live within 50 miles of Morristown, TN 37814.
- Strong communication and multitasking skills.
- Problem-solving abilities with a positive attitude.
- Desire to grow with a reputable company.
- Ability to work both independently and collaboratively.
- 18+ years old with a high school diploma or GED.
- Pass a background check.
Benefits
As a Customer Service Representative at Foundever, you will be the frontline of client interactions, providing professional service and resolution. Enjoy a supportive workplace environment with paid training, benefits to enhance your well-being and career development.