Technician, Field Svc IV-Temp

Job Description

Canon Solutions America, Inc. is seeking a Technician, Field Svc IV-Temp to provide operational, maintenance, and networking support for customers. This temporary project-based position involves diagnosing and repairing mechanical, software, network, and system failures, meeting customer demands, and ensuring accurate record-keeping. The ideal candidate will have 4-6 years of related experience, expertise in technical support of Canon products, and the ability to exceed performance standards.

Responsibilities

• Diagnose and repair mechanical, software, network, and system failures.
• Prepare reports on product failure trends and serviceability.
• Provide efficient and accurate maintenance.
• Maintain technical information, FSRs, Expense Reports, and Canon property.
• Provide solutions for escalated technical problems and customer service-related issues.

Requirements

• HS Diploma, GED, or equivalent experience.
• 4-6 years' experience as a Canon Solutions America Field Service Technician.
• Proficiency in technical support of Canon products.
• Willingness to travel, work in a 24x7 environment, and lift up to 50 lbs.
• Valid driver's license and acceptable driving record.

Company Overview

Canon Solutions America, Inc. provides market-leading printing solutions, supported by professional services. As a subsidiary of Canon U.S.A., the company is committed to promoting innovation, sustainability, efficiency, and cost-effectiveness in printing and document management.

Canon Solutions America offers a competitive compensation package, including medical, dental, vision, 401(k) Savings Plan, educational assistance, recognition programs, and more.