Network Relations Liaison

Job Description

As a Network Relations Liaison at Meritage Medical Network, you will play a vital role in serving as a liaison for assigned geographic regions between Meritage and networked physician offices. You will be responsible for providing orientation on the Meritage Medical Network for new network providers, offering education and training to providers and their staff, and maintaining strong, trusting and professional working relationships with providers, practice managers, and office staff. This role will also involve coordinating and hosting network physician social events, tracking and monitoring ongoing provider issues, as well as serving as a primary liaison between network physicians, their office staff, and Meritage representatives. Additionally, you will be expected to consistently demonstrate behaviors, conduct, and communications that support Meritage’s Practices and Values of Accountability, Diversity, Integrity, and Respect for others.

Responsibilities

• Maintain a sound and comprehensive understanding of all Meritage services and staff to serve as an effective and credible Meritage representative to network practices.
• Develop physician/provider and office staff information and education materials for distribution in the field.
• Ensure the presence and visibility of the Meritage name and brand in network practice offices.
• Coordinate and host network physician social events, as well as Practice Manager social events.
• Assist in onboarding new member physicians and guide them and the practice staff through the Membership process.
• Track and monitor ongoing provider issues and gather data from practices on matters and topics that would help the practice be more successful.
• Serve as a primary liaison between network physicians and their office staff and Meritage representatives in various areas.
• Make recommendations to Meritage leadership regarding ways the organization could be a better and more valued resource and partner to network providers and staff.
• Demonstrate behaviors, conduct, and communications that support Meritage’s Practices and Values.
• Continuously endeavor to 'raise the bar' of performance and teamwork through a focus on Innovation, Collaboration, Equality, and Compassion.

Requirements

• Bachelor’s degree in a related healthcare or business field with 3 years directly related work experience; or equivalent combination of education and work experience.
• 3-5 years’ experience working with physicians and physician practices, their staff, and affiliated businesses.
• Strong demonstrated customer services skills and commitment.
• Strong organizational skills with an attention to detail and the ability to multitask and juggle multiple priorities effectively.
• Demonstrated excellent written and verbal communications skills, with the ability to prepare and present effective individual and group presentation materials.
• Professional demeanor and work style that projects a confident, open, capable, and trustworthy persona.
• Ability to exercise and be accountable for independent judgment and decision-making on organizational and network issues.

Compensation

The salary range for this position is $69,804 to $82,950 per year. In addition to the salary, Meritage Medical Network offers a comprehensive benefits package, which includes a 401k match, subject to eligibility requirements.