- Canon Solutions America, Inc.
- Rocky Hill, CT
- 02-07-2024
This job is no longer available
Job Description
Canon Solutions America, Inc. is actively seeking a Field Service III Technician to join our dedicated team. As a Field Service Technician III, you will play a crucial role in diagnosing and resolving technical issues, providing exceptional operational and maintenance support, and exceeding customer expectations. If you possess strong problem-solving skills, technical expertise, and a commitment to customer service, we want to hear from you.
Responsibilities
- Diagnose and troubleshoot mechanical, software, network, and system failures.
- Service and repair designated equipment according to Canon standards.
- Report product failure trends and serviceability issues with accurate documentation.
- Provide efficient and responsive maintenance support to meet customer demands.
- Maintain technical information, reports, and Canon property diligently.
Requirements
- General or vocational training with 2 to 4 years of related experience.
- Associate's degree in electronics or electrical engineering or equivalent.
- Direct experience as a field technician.
- Ability to meet or exceed performance standards for technical quality and customer satisfaction.
- Valid driver's license and willingness to travel.
Company Overview
Canon Solutions America, Inc. offers market-leading printing solutions and professional services to empower businesses of all sizes. Join our team and contribute to driving innovation, sustainability, and efficiency through cutting-edge printing and document management solutions.