Field Support Solutions Specialist

Job Description

Canon Solutions America, Inc. is seeking a Field Support Solutions Specialist to join our team. In this role, you will be responsible for conducting technical seminars, field ride-withs, and On the Job Training for field service employees on various Canon products and third-party products. You will contribute to improving technician performance, branch KPIs, and major account installs during peak periods.

Responsibilities

• Conduct technical seminars and OJT sessions in the field.
• Assist with major account installs and technical information sessions.
• Create and update technical seminar contents and OJT reports.

Requirements

• Bachelor's degree or equivalent experience.
• Strong communication, presentation, and organizational skills.
• Knowledge of PC and/or Mac applications.
• Canon Technical Training Course Certifications preferred.
• Technical proficiency with Canon or equivalent office imaging industry.

Company Overview

Canon Solutions America, Inc. is a market leader in supplying enterprise, production, and large format printing solutions. We are dedicated to innovation, sustainability, and efficiency, providing comprehensive digital and traditional printing and document management solutions. Join us in driving professional innovation!