Field Service Technician l

  • Canon Solutions America, Inc.
  • Houston, TX
  • time-alarm-solid 02-07-2024

Job Description

Canon Solutions America, Inc. is seeking a dedicated Field Service Technician to join our team in Houston, TX. If you are passionate about delivering exceptional customer service and have the technical skills to maintain Canon-supported products, we want to hear from you. As a Field Service Technician, you will play a crucial role in ensuring customer satisfaction and operational efficiency.

Responsibilities

  • Report product failure trends and serviceability issues to management with accurate documentation.
  • Provide responsive maintenance services both on-site and in-shop to meet customer demands.
  • Maintain technical information, reports, and Canon property diligently.
  • Ensure high customer satisfaction through effective communication and performance maintenance.
  • Contribute to achieving branch/district metric targets.

Requirements

  • High School diploma or equivalent experience.
  • Basic understanding of internet environments.
  • Valid driver's license and ability to travel.
  • Capability to lift 50 pounds and be active more than 50% of the time.

About Canon Solutions America, Inc.

Canon Solutions America, Inc. is a market leader in providing enterprise, production, and large format printing solutions. Join us in driving innovation, sustainability, and cost-efficiency through cutting-edge printing and document management solutions.

Benefits

  • Competitive compensation package.
  • Medical, dental, vision benefits.
  • 401(k) Savings Plan.
  • Recognition programs and educational assistance.
  • Opportunities for professional growth and development.