- Canon Solutions America, Inc.
- Houston, TX
- 02-07-2024
Job Description
Canon Solutions America, Inc. is seeking a dedicated Field Service Technician to join our team in Houston, TX. If you are passionate about delivering exceptional customer service and have the technical skills to maintain Canon-supported products, we want to hear from you. As a Field Service Technician, you will play a crucial role in ensuring customer satisfaction and operational efficiency.
Responsibilities
- Report product failure trends and serviceability issues to management with accurate documentation.
- Provide responsive maintenance services both on-site and in-shop to meet customer demands.
- Maintain technical information, reports, and Canon property diligently.
- Ensure high customer satisfaction through effective communication and performance maintenance.
- Contribute to achieving branch/district metric targets.
Requirements
- High School diploma or equivalent experience.
- Basic understanding of internet environments.
- Valid driver's license and ability to travel.
- Capability to lift 50 pounds and be active more than 50% of the time.
About Canon Solutions America, Inc.
Canon Solutions America, Inc. is a market leader in providing enterprise, production, and large format printing solutions. Join us in driving innovation, sustainability, and cost-efficiency through cutting-edge printing and document management solutions.
Benefits
- Competitive compensation package.
- Medical, dental, vision benefits.
- 401(k) Savings Plan.
- Recognition programs and educational assistance.
- Opportunities for professional growth and development.