- Foundever
- Thorn Hill, TN
- 02-23-2024
Job Description
Join Foundever™ as a Customer Services Specialist to provide exceptional CX solutions to global industry clients. This position entails handling inbound service calls, driving customer satisfaction through various communication channels, and ensuring a seamless customer experience. We offer comprehensive training, growth opportunities, and a supportive work environment.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and/or email communication.
- Navigate multiple systems and tools effectively.
- Participate in ongoing training and skill development.
Qualifications
- Strong communication skills and the ability to assist customers efficiently.
- Problem-solving skills and a positive attitude.
- Desire to advance with a reputable company.
- Ability to work independently and collaboratively.
- Must be located within 50 miles of Morristown, TN.
- Minimum age of 18 and high school diploma or GED equivalent.
Benefits
- Comprehensive training and career development opportunities.
- Supportive and award-winning work culture.
- Opportunity for advancement and growth within the company.
- Competitive compensation and benefits package.