Customer Experience Specialist (Inbound Calls Only) Morristown, TN

Job Description

We are excited to announce a rewarding opportunity for a Customer Experience Specialist (Inbound Calls Only) in Morristown, TN. As a vital team member of Foundever™, you will be at the forefront of delivering exceptional customer service through inbound calls, ensuring client satisfaction and brand loyalty.

Responsibilities

• Handle inbound service calls promptly and professionally.
• Enhance customer satisfaction through effective communication via voice, chat, and email.
• Navigate efficiently through various systems and tools to provide swift resolutions.
• Partake in ongoing training and skill development to excel in the role.

Qualifications

• Reside within 50 miles of 2181 W Andrew Johnson Hwy, Morristown, TN 37814.
• Demonstrate strong communication skills and multitasking abilities.
• Display problem-solving skills and a proactive attitude.
• Seek career advancement opportunities with a reputable organization.
• Ability to work independently and collaboratively within a team environment.
• Minimum age requirement of 18 years with a high school diploma or GED equivalent.
• Successfully pass a background check.

Benefits

Join a renowned industry leader with over 35 years of experience, committed to employee satisfaction and professional growth. We offer on-site work, comprehensive paid training, and a competitive benefits package prioritizing your well-being and career development.